4mytutors Privacy Notice

Version: 1.0
Date: August 2026

1.      Introduction

4mytutors, a division of 4myschools Ltd, is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Notice explains how we collect, use, store and share personal information when you use the 4mytutors platform, website or related services.

2.      Who We Are

4mytutors is a tutoring marketplace operated by 4myschools Ltd. For the purposes of data protection legislation, 4myschools Ltd is the data controller in relation to personal information processed through the 4mytutors platform.

3.      Information We Collect

We may collect and process:

Information you provide

  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth (where required)
  • Account login details
  • Tutor profile information, including biography, qualifications, experience, availability and profile photographs
  • DBS and safeguarding information where applicable
  • Payment information
  • Communications and enquiries

Information collected automatically

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookie and analytics data

4.      How We Use Your Information

We use personal information to:

  • Create and manage user accounts.
  • Connect tutors and clients through the platform.
  • Process bookings and payments.
  • Verify tutor identity and suitability.
  • Support safeguarding and compliance processes.
  • Respond to enquiries, complaints and disputes.
  • Improve our website and services.
  • Meet legal and regulatory obligations.
  • Prevent fraud and misuse of the platform.
  • Send service-related communications.

Where permitted, we may also send marketing communications. You can opt out at any time.

5.      Legal Basis for Processing

We process personal information under one of more of the following lawful bases:

PurposeLegal basis
Creating and managing user accountsContract
Facilitating bookings and paymentsContract
Tutor verification and safeguarding checksLegal obligation and legitimate interests
Responding to complaints and disputesLegitimate interests
Preventing fraud and maintain platform securityLegitimate interests
Marketing communicationsConsent where required and legitimate interests
Compliance with safeguarding, legal and regulatory obligationsLegal obligation
Protecting a person’s safety or welfareVital interests

6.      Sharing Information

We may share personal information with:

  • Tutors, clients, parents or schools where necessary to facilitate services.
  • Payment providers.
  • IT and software service providers.
  • Professional advisers.
  • Regulatory bodies and safeguarding authorities.
  • Law enforcement agencies where required by law.

Tutor profile information, including a tutor’s name, biography, qualifications, experience, subjects taught, availability and profile photograph, may be displayed on the platform to enable prospective clients to identify and engage suitable tutors.

We will only share information where there is a legitimate reason to do so.

International Transfers

Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure it remains protected and that suitable safeguards are in place in accordance with UK data protection legislation.

7.      Safeguarding and Compliance

The safety and welfare of children and vulnerable adults is a priority. Where safeguarding concerns arise, 4mytutors may review platform records, communications, booking information and account activity and may share information with relevant safeguarding agencies, the police, children’s social care, adult social care or the Local Authority Designated Officer (LADO) where appropriate. More information can be found in our Safeguarding Policy.

8.      Data Retention

We keep personal information only for as long as necessary to:

  • Provide our services.
  • Meet legal and regulatory obligations.
  • Resolve complaints and disputes.
  • Protect safeguarding interests.

Where information is no longer required, it will be securely deleted or anonymised. More information can be found in our Data Retention Policy.

9.      Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of information.
  • Restrict or object to processing.
  • Request transfer of your information.
  • Withdraw consent where consent is relied upon.

Some rights may be subject to legal exemptions.

10. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand website usage and enhance user experience.

Further information can be found in our Cookie Policy.

11. Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no system can be guaranteed to be completely secure.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on the 4mytutors website.

13. Contact Us

If you have questions about this Privacy Notice or how we process your information, please contact:

4mytutors (a division of 4myschools Ltd)

Email: support@4mytutors.com

Telephone: 01245 353808

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled.